Is Your Business Quietly Losing ₦Millions to Manual Operations?
Get your personalised OPERA™ Operational Efficiency Index (OEI) score and a custom automation roadmap in under 5 minutes.
Run My Free Operational Leak Diagnosis →Manual Operations Are Silently Destroying Your Profit Margins
Most mid-sized African businesses are losing 20–40% of their operational budget to tasks that can be fully automated. The worst part? The founders don't know exactly where the leaks are.
3-Day Invoicing Cycles
Manual invoice creation, approval chasing, and reconciliation that should take 11 minutes is consuming 3 staff days.
Spreadsheet Silos
5 departments. 5 different spreadsheets. Zero connection. Same data entered by different people every single day.
Headcount Creep
Revenue is growing but so is headcount because you're hiring people to do the work that automation should handle.
Slow Client Onboarding
Client onboarding takes 4–7 days of manual form processing, document chasing, and email follow-up. Competitors are doing it in minutes.
Three Steps to Your Operational Clarity
Complete the 13-Question Diagnosis
Rate your operations across 5 domains in under 3 minutes. No jargon. Plain, honest questions.
Receive Your OPERA™ OEI Score
We compute your weighted Operational Efficiency Index and send a detailed, personalised score report to your inbox.
Get Your Automation Roadmap
Based on your score, we recommend the exact next step, from a targeted automation module to a full 60-day transformation.
5 Domains. One Composite Score. Total Clarity.
Your OEI is computed across 5 weighted operational domains — the same framework TOL uses in our paid on-site audits.
Data Flow Architecture
How information moves between your departments, tools, and team members and how much of it is manual.
Process Automation Maturity
The degree to which repetitive daily tasks are running on autopilot versus being executed by hand.
Tech Stack Coherence
Whether your existing software tools are connected and talking to each other or working in silos.
Human Overhead Concentration
What percentage of your payroll is assigned to tasks that should be handled automatically.
Data Security Posture
Your readiness for NDPC compliance and how securely your internal business data is currently handled.
What Your OEI Score Tells You
Every score comes with a specific, actionable recommendation — not a generic PDF.
Operationally Fragile
Your business is actively leaking cash through manual processes. Immediate intervention is needed before the overhead compounds further. We recommend a priority 48-Hour Workflow Audit this week.
Operationally Strained
Your operations are functional but leaving significant profit on the table. Targeted automation in your highest-friction department will deliver fast, measurable ROI within 30 days.
Operationally Functional
You're ahead of most MSMEs but profitable gaps remain. A targeted AI automation module focused on your highest-friction workflow will unlock your next growth tier without disrupting current operations.
Operationally Optimised
You're in the top tier of MSME operational maturity. Your next competitive advantage is building proprietary ML intelligence on top of your clean data foundation.
Find Out Exactly Where Your Business is Leaking Cash
3 minutes. 13 honest questions. Your personalised OPERA™ score report — free.
Run My Free Operational Leak Diagnosis →Used by mid-market African MSMEs · Powered by TOL's OPERA™ methodology · No obligation